Shipping Policy
At CASA AMBER, it is our endeavour to make your shopping experience seamless, enjoyable, simple and hassle-free. Therefore, we ensure that every product you order is in perfect condition and that it reaches you within the time stipulated by us. Please do peruse our Shipping & Delivery Policy.
TYPES OF SHIPPING AVAILABLE
We provide two modes of shipping to our customers:
Normal Shipping: By Surface Transport which takes up to 7-10 business days
Express Shipping: By Air Transport which takes up to 4-5 business days
Extra Handling Charges Applicable on Furniture, Lighting, Wall Clocks & Mirrors
Extra Shipping & Handling Charges Will Apply for International Shipments
Note: - The Estimated Delivery Time Might Vary During the Sale Period & Contingencies
EXPRESS SHIPPING CHARGES
Below INR 4,999: INR 1,500
INR 5,000 - INR 19,999: INR 5,000
INR 20,000 - INR 29,999: INR 6,200
INR 30,000 - INR 50,000 : INR 10,000
Above INR 50,000: 30-40%* (Approx.) of the Order Value
(*No Flat Rate Applicable as Charges May Vary Depending upon Volume, Weight & Fragility)
Extra Shipping & Handling Charges Will Apply for International Shipments
Note: - The Estimated Delivery Time Might Vary During the Sale Period & Contingencie
PACKAGING
All items are carefully packaged at our warehouse to avoid any form of damage. We ensure the fragile items are packed safely with high quality bubble sheets and air cushions to secure the package. Our products are wrapped and sealed with a tamper and weather proof packaging to ensure that you receive your order in safe and secure condition. If you find any kind of discrepancies, or if the package is upon delivery looks tampered with or damaged, please do not accept the package and immediately contact our Customer Service at +91 8368181223 (Monday - Sunday 11 AM to 7:30 PM) or email us at support@casaamber.in
DELIVERY TIME & TRACKING INFORMATION
Please allow us up to 7-10 business days for Normal delivery from the day you receive the order confirmation. Our delivery partners will attempt to deliver the package thrice before it is returned back to us. Please provide your complete and accurate address including zip code and mobile number in the delivery address as it will help in making a faster delivery. An email will be sent to you after the order is shipped and also once delivered, for a complete update of our delivery process. For further assistance, please contact our Customer Service at +91 8368181223 (Monday - Sunday 11 AM to 7:30 PM) or email us at support@casaamber.in
PAYMENT POLICY
Casaamber.in offers multiple ways to make payments for your order. We accept all major
Credit/Debit Cards, UPI and Net Banking transactions. All your Debit/Credit information
remains confidential. Our trusted payment gateway is compliant with the highest standards
in the payment processing industry to make sure your personal information is safe.
We also offer Cash Before Delivery as a special service to our valued guests. CBD or Cash
Before Delivery is an alternate method of payment that we extend to our valued guests,
other than any online payments. In the CBD payment method or CBD service, you will have
to deposit the cash in our Bank account.`
